Director – Mainframe Technical Services

Req Number: 180649
Category: Technology
Posted Date: August 2, 2019
Work Location(s): Norfolk, VA, US

POSITION SUMMARY:

The Director of Technical Services is part of the Enterprise Operations whose scope includes ADP’s IBM Systems Z Platforms, Workload Management using BMC Control-M/EM and CA AutoSys, and Data Processing Operations/Command Centers.

RESPONSIBILITIES:

Primary responsibilities include site Management of Application and Technology Support for ADP’s Run Time Environments. Leader and key technical contact developing and grooming the NextGen Tech Support workforce for ADP at its prominent downtown Norfolk,VA location. We are looking for a high potential management candidate who can grow as ADP grows in this location. Motivates and Engages teams connecting the right talent with the right opportunities. Additionally, this position…

  • Member of the America’s Region Operations Leadership team.
  • Recruit, Mentor, and Retain Talent as ADP Operations increases its footprint in Norfolk, VA.
  • Generate training and Development Programs which drive Innovative Operations focused on Agility, Efficiency, Security, and Stability of ADP’s Products and Infrastructure.
  • Administer and Manage both local and virtual staff of up to 8 to 10 direct reports with a matrixed management responsibility as required for additional local staff.

QUALIFICATIONS REQUIRED:

  • Experience with Mainframe Systems. Experience with ADP’s mainframe products and services preferred.
  • Demonstrated technical mentoring capabilities. Able to coach and motivate within and across teams.
  • Experience with run time automation technologies and processes including one or more of the following — BMC Control-M, CA AutoSys, CA-11, IBM Systems/Tools/Utilities for MVS/zOS, REXX.
  • Team Player (Virtual Team Experience a Plus)
  • Ability to Work Under Pressure where People’s Paychecks posting timely to their bank accounts can be at risk.
  • High Service Orientation.
  • Organized — Multi-Tasker
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